Deblock FAQ

FAQ - Common questions about Deblock

The essentials about the welcome offer, daily use, plans, yields, support and crypto taxes.

Offer and signup

Useful questions about the offer, app setup and activation.

Why should I use the link on this page to open a Deblock account?+

The link on this site follows an affiliate setup path. If the app is installed directly from the usual stores, the welcome benefits linked to that path may not activate.

How can I check that the Deblock offer is active?+

A 0 € transaction on the home screen and the Premium label in your profile are the two easiest signs to confirm that the offer has been activated.

Everyday use

What Deblock really lets you do in a simple daily setup.

Can I use Apple Pay and Google Pay?+

Yes. Both are part of the features highlighted by Deblock.

Is guide-deblock.com the official website?+

No. guide-deblock.com is an independent guide built to explain Deblock more clearly and point people toward useful resources.

Plans and cards

The main points to compare Standard, Premium and Native.

What does Deblock let you do in everyday life?+

Deblock combines a current account with a French IBAN, instant SEPA transfers, a Visa card and a crypto wallet in the same app.

Is the crypto part mandatory on Deblock?+

No. You can use the app only for the account, card and transfers. The crypto side stays optional if you want to explore it later.

What are the main limits of the Standard plan?+

The Standard plan is free, but it keeps lower thresholds on withdrawals, currency exchange and higher crypto fees than Premium.

What are the main benefits of Deblock Premium?+

Premium adds more comfort with more free withdrawals, broader fee-free FX, cashback, more virtual cards and lower crypto fees.

How can I top up my Deblock account?+

You can top up the account by bank transfer to your Deblock IBAN or by card top-up, depending on the conditions currently published by Deblock.

How do I unlock the Native plan with a Deblock NFT?+

The Native plan depends on holding a Deblock NFT in your Deblock wallet for the duration defined in the current terms. The NFT page on this site explains the logic clearly.

Is Deblock a bank?+

The wording used here is closer to a current account with card, transfers, built-in crypto and related services. The most useful thing is to focus on the real features rather than on a broad label.

Is crypto mandatory?+

No. You can use Deblock for the account, the card, transfers and mobile payments, then explore crypto later if you want.

Is the Standard plan paid?+

No. The Standard plan is displayed at €0, with a useful base set of features and some limits depending on usage.

Who is Deblock for?+

If you want to compare the plans and check whether the usage fits you, the plans page and the full guide are the best starting points.

4%, crypto and NFT

Frequently searched topics around yield, crypto and Native status.

How do I access the 4% yield on my euros?+

Auto Sweep converts eligible euros into EURCV and then puts them to work through lending. The displayed yield depends on that mechanism and the current terms.

How do I handle crypto taxes with Deblock?+

Deblock lets you export your transaction history from the Crypto tab. That export can then be used with Waltio to prepare a tax report more easily.

What is DCA on Deblock?+

DCA means buying the same amount of an asset regularly to average the entry cost over time. On Deblock, the idea is to schedule those buys for a calmer approach.

How does the 4% account work?+

The 4% account relies on infrastructure tied to decentralized finance, with its own terms and mechanics. The dedicated 4% guide page explains it more clearly.

Do my crypto assets really belong to me?+

The model highlighted by Deblock relies on a wallet using your own private key, which keeps the ownership logic on your side.

Support and taxes

Where to get help, understand taxes and go further without getting lost.

How can I contact Deblock support?+

Support is available through the in-app chat or by email at support@deblock.com. If you want every useful channel gathered in one place, the support page on this site gives a clearer overview.

Try Deblock with 3 months of Premium included

Everything starts by downloading the app from this page so the offer can be detected correctly.

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Deblock FAQ - common questions | Guide Deblock