3 free Premium months to test the app with more breathing room and more comfort.


Open a Deblock account
Open your Deblock account simply
Welcome offer
3 free Premium months and card delivery included (up to 3 cards)
Visa card delivery offered under the current conditions, so you can start without an unnecessary extra cost.
A French IBAN and a virtual card available quickly so you can start before the physical card arrives.
Before you start
Prepare the essentials before opening the app
Getting these ready before you start lowers the risk of friction and makes the setup smoother.
The 7 steps
A simple path from download to activation
The easiest route is to follow the flow in order, then check activation before funding and personalizing the account.
Step 01
Download the app
Start by installing the Deblock app from this page so you keep the correct path from the beginning.
Install the app only from one of the buttons on this site if you want the current offer to be detected correctly, including the 3 free Premium months and the card delivery offer under the current conditions.
Step 02
Create your account
Enter your phone number, email, identity details and address in one go.
Prepare your phone number, email and address before opening the app so the signup feels smoother from start to finish.
Step 03
Verify your identity
Use a valid identity card, driver’s license or passport, then complete the video selfie.
Stand in good light, keep the document easy to read and take the video selfie in calm conditions to avoid an unnecessary rejection.
Step 04
Order your card
Order your card, choose your PIN and wait for the free delivery to your home. The useful marker is up to 3 physical cards per year and up to 10 virtual cards per year.
If the app already offers a virtual card and mobile payments, enable them early so you can start using the account faster. The physical card arrives later and can take a few weeks in some regions.
Step 05
It is active
Check that Premium appears in the profile icon, then inside the subscriptions area where the account status is shown. Also look for a PREMIUM 0 € transaction on the app home screen.
If you do not see Premium in the profile or the PREMIUM 0 € transaction on the home screen, the installation probably did not start from this guide.
Step 06
Fund your account
You can fund the account by bank transfer or instant transfer with no Deblock fee on those transfer types. You can also add up to €2,000 per month by card for free, then 0.5% above that threshold.
You can also transfer crypto from other accounts or exchanges to Deblock and its non-custodial wallets if you want to keep everything in one app.
Understand non-custodial walletsStep 07
Personalize your account
From the profile icon and the personalization area, you can adjust your Deblock TAG, your Deblock bank details, the displayed currency and other useful in-app preferences.
Taking a couple of minutes to personalize the account after opening it usually makes the app feel clearer and more comfortable to use every day.
If something blocks
Fix an installation problem
When it does not work, it can come from several small checks. Start here before trying again or contacting official support.
Common error messages
Reinstall from the right link
Uninstall the app, then reinstall it from this guide’s install button. This avoids a classic store install and helps the offer be detected.
Update and restart your phone
Check that your smartphone and the app are up to date, then restart the phone before trying the account opening again.
Turn off your VPN
Disable any VPN, proxy or heavily filtered network while signing up. Some checks may fail if the connection looks inconsistent.
Check NFC
Make sure your smartphone has NFC. If this technology is not available, the installation is blocked: the phone is not compatible with Deblock.
Blurry or expired document
Use good light, check that the document is valid and test your camera outside the Deblock app by taking a clear photo of the document.
Video selfie rejected
Remove tinted glasses, caps or masks, frame your whole face and avoid backlighting. A small visual issue can be enough to block validation.
Previously closed account
If you already closed your account, or if Deblock previously closed it, account opening may require an official support answer.
Official support answer
If everything looks correct, check what Deblock support told you. The useful contact to verify is support@deblock.com.
Everyday use
What Deblock can do day to day
The crypto side is optional. Deblock can already work as a full mobile current account, with useful features for payments, money organization and app personalization.
Mobile current account
Manage your account, IBAN, cards and key settings from your phone.
French IBAN
Receive and send transfers with a French IBAN directly in the app.
Instant transfers
Send or receive money faster when the other institution supports instant transfers.
Visa card
A virtual card first, then a physical card, with a card payment limit presented as unlimited subject to applicable checks and conditions.
Apple Pay / Google Pay
Mobile payments to start using the account faster.
In-app support
Customer support directly inside the app so you can follow a request without looking for the right channel.
4% option
Activate the 4% option if it fits your usage, while keeping the limits and conditions in mind.
Vaults
Set money aside in dedicated spaces to organize your funds or specific uses.
Premium with salary
Premium may be free if your salary is paid into the app, subject to current conditions.
Advanced personalization
Customize your card PIN, profile tag, IBAN and selected app preferences.
Points and possible airdrop
One card payment per day and crypto operations can generate points. There is no official airdrop promise at this stage, even if Deblock highlights its wish to thank loyal early users.
Optional crypto
Buying, selling, swapping or holding crypto remains optional.
Plans
Which plan should you look at first?
A short guide: Standard to test, Premium for more comfort, Native for the NFT ecosystem.
FAQ
Useful answers before you install
This FAQ mainly helps remove the most common doubts before opening the account.
Why do I need to install the app from this page?
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This page points to the path used for the welcome offer. If you install the app directly from the store, the installation may be treated as a standard one and the offer may not be detected. open an account remains the clearest way to follow the right setup path and keep 3 months of Premium.
Which documents should I prepare?
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The most useful things to have ready are your phone, email, address and a valid identity document, plus good light for the video selfie. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
How long does it take to open the account?
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It can be quick if everything is ready. The safest approach is to keep a few quiet minutes aside and complete the process in one go. open an account breaks down the activation steps, and support remains useful if a reference point is still missing afterwards.
How do I know Premium is active?
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Check two markers: a PREMIUM 0 € transaction on the home screen and the Premium mention in your profile. If one is missing, the correct path was probably not used. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
What if my identity check is refused?
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Try again with a clearer document, better light and, if needed, contact Deblock support to understand what is missing. subscriptions helps compare limits, cards and fees more clearly.
Is crypto mandatory?
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No. Deblock can already be used for the account, IBAN, transfers, card and mobile payments. Crypto remains optional. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
Which plan should I choose first?
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The simplest starting point is Standard. If you want more comfort later, you can compare Deblock plans before choosing Premium or Native. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
Where can I see official fees and terms?
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To go back to the source, the official documentation page gathers the key documents, conditions and regulatory information. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
Where can I contact support?
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The simplest route is the support and complaints page to find the relevant contact points. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
What if the offer was not taken into account?
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Start by checking the PREMIUM 0 € transaction and the Premium mention. If nothing appears, the installation was likely started outside the correct path and support should review your situation. open an account shows the concrete path, subscriptions helps you choose the right plan, and the independent review adds a more practical view of day-to-day use.
Useful resources
The pages worth reading next
Compare
Compare Deblock plans
A simpler summary of Standard, Premium and Native.
Guide
See the full guide
The homepage gathers the key points to understand Deblock faster.
FAQ
Read the FAQ
Quick answers to the questions users ask most.
Support
Contact Deblock support
Useful links if a step blocks or the offer is missing.
Docs
Open the official documentation
Fees, regulatory documents and official references.
Ready to open your account?
The real benefit here is being able to test Deblock without pressure
Instead of a small one-off bonus, this path gives you 3 free Premium months and card delivery under the current conditions so you can discover the app more comfortably.